Esi Mensah
Banking and Finance Student
About Me
Banking and Finance student at UPSA looking for a banking internship. Friendly with customers, careful with cash and quick to learn new systems.
Professional Experience
Customer Service Assistant (Holiday Job), MTN Service Centre
Dec 2024 – Jan 2025
Accra
- Helped 40+ customers a day with SIM registration and MoMo issues.
- Balanced daily cash and float records without errors.
- Explained bundle and MoMo options clearly to first-time customers.
- Escalated unusual transactions to the supervisor promptly.
Treasurer, UPSA Finance Club
2024 – present
- Track club dues and present a monthly spending report to members.
Education
BSc Banking and Finance, UPSA, Accra
2023 – 2027
WASSCE (Business), Accra Girls’ SHS
2019 – 2022
Projects
Student Savings Survey, Surveyed 150 UPSA students on how they save and presented the results at a Finance Club meeting.
Mobile Money Fees Comparison, Compared transfer fees across networks and shared a one-page guide with classmates.
Skills
- Customer service
- Cash handling
- Excel
Languages
- English (Fluent)
- Twi (Good)
- Ewe (Native)
Certifications
- Anti-Money Laundering Basics (online)
- Microsoft Excel Associate
Awards
- UPSA Finance Club Member of the Year, 2024
Interests
- Investing
- Netball
- Event planning
References
Mrs. Doris Asamoah
Branch Manager, MTN Service Centre
Phone: 020 000 0000
Mr. Felix Nkansah
Lecturer, UPSA
Phone: 020 000 0000